Refund Policy

Refund Policy, we strive to provide high-quality online courses to help you achieve your learning goals. However, we understand that sometimes a course may not meet your expectations. That’s why we offer a 180-day refund policy to ensure your satisfaction.

Eligibility for Refund

You are eligible for a full refund under the following conditions:

Refund Period: You can request a refund within 180 days of your purchase. After this period, refunds will not be available.
Course Progress: Refunds are only available if you have accessed less than [75% of the course]. If you have completed a significant portion of the course, your request may be denied.
Genuine Reason: We kindly ask that refund requests be made in good faith. If the course did not meet your expectations, we would appreciate feedback to help us improve.
No Refunds for Completed Courses: If you have completed the course or earned a certificate, refunds will not be granted.

How to Request a Refund

To request a refund, please follow these steps:

Send an email to grclpzrogelio@gmail.com with the subject line: "Refund Request – [Course Name]".
Include the following details in your email:
- Your full name
- The email address used for the purchase
- The order ID or transaction number
- The name of the course
- The reason for your refund request (optional but appreciated)
Our support team will review your request and respond within [X business days].

Processing Your Refund

Once approved, refunds will be processed within 4 days.
The refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Alternatives to Refunds

If you are unsatisfied with a course but still wish to continue learning, we offer the option to exchange your course for another of equal value instead of a refund. Please mention this in your refund request if you prefer this option.

Contact Us

For any questions or concerns regarding our refund policy, please contact us at grclpzrogelio@gmail.com. We are here to assist you!

we strive to provide high-quality online courses to help you achieve your learning goals.

However, we understand that sometimes a course may not meet your expectations. That’s why we offer a 180-day refund policy to ensure your satisfaction. Eligibility for Refund You are eligible for a full refund under the following conditions: Refund Period: You can request a refund within 180 days of your purchase. After this period, refunds will not be available. Course Progress: Refunds are only available if you have accessed less than [75% of the course]. If you have completed a significant portion of the course, your request may be denied.

Genuine Reason: We kindly ask that refund requests be made in good faith. If the course did not meet your expectations, we would appreciate feedback to help us improve Refunds for Completed Courses: If you have completed the course or earned a certificate, refunds will not be granted.

How to Request a RefundTo request a refund, please follow these steps: Send an email to grclpzrogelio@gmail.com with the subject line: "Refund Request – [Course Name]".Include the following details in your email: Your full name email address used for the purchase order ID or transaction number name of the courseThe reason for your refund request (optional but appreciated)Our support team will review your request and respond within [2 business days]. Processing Your RefundOnce approved, refunds will be processed within [ 5-10 business days].

The refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Alternatives to Refunds If you are unsatisfied with a course but still wish to continue learning, we offer the option to exchange your course for another of equal value instead of a refund. Please mention this in your refund request if you prefer this option.Contact Us For any questions or concerns regarding our refund policy, please contact us at grclpzrogelio@gmail.com. We are here to assist you!